RELIABLE ISO-IEC-20000-FOUNDATION TEST ANSWERS - VALID ISO-IEC-20000-FOUNDATION EXAM TESTKING

Reliable ISO-IEC-20000-Foundation Test Answers - Valid ISO-IEC-20000-Foundation Exam Testking

Reliable ISO-IEC-20000-Foundation Test Answers - Valid ISO-IEC-20000-Foundation Exam Testking

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Tags: Reliable ISO-IEC-20000-Foundation Test Answers, Valid ISO-IEC-20000-Foundation Exam Testking, ISO-IEC-20000-Foundation Free Updates, ISO-IEC-20000-Foundation Certification Test Answers, Valid ISO-IEC-20000-Foundation Exam Topics

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PECB ISO/IEC 20000 Foundation Exam Sample Questions (Q52-Q57):

NEW QUESTION # 52
Which is a reason for the requirement to budget service costs?

  • A. To improve the service management processes
  • B. To enable effective financial control for services
  • C. To reduce overall service costs
  • D. To provide the basis for service provider organization charges

Answer: B


NEW QUESTION # 53
What is the intent of incident management?

  • A. To communicate with customers as to future service disruptions
  • B. To restore services as quickly as possible
  • C. To match new incidents to known errors
  • D. To track problems into the known error database

Answer: B


NEW QUESTION # 54
What is not an input to manage continual improvement?

  • A. Governance of process operated by other parties
  • B. Relevant directives from top management
  • C. Optimized resource utilization or risk reduction
  • D. Problem records

Answer: A


NEW QUESTION # 55
Which audit, performed by the Registered Certification Body, is required to be carried out at least annually?

  • A. Gap analysis audit
  • B. Internal audit
  • C. Surveillance audit
  • D. Recertificat ion audit

Answer: C


NEW QUESTION # 56
When managing a major incident, what is one of the activities that needs to be performed?

  • A. Initiate problem management activities
  • B. Keep top management informed
  • C. Involve the customer
  • D. Escalate the incident

Answer: B


NEW QUESTION # 57
......

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Updated PECB ISO-IEC-20000-Foundation Exam Questions [2025] - Quick Tips To Pass

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